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New Log-in Security

Important News for our Online and Mobile Banking users!

In the coming months, your Image & Pass Phrase will no longer be displayed when you log in to Mobile and Online Banking.

We’re making it easier for you to access your account, while continuing to protect you and your money with our powerful, multilayered security system.

Here's how our powerful security measures work:

The access process begins with you typing in your correct User ID and Password.

Then we check the device you are using – whether it’s your computer, mobile phone or tablet. If we don’t recognize the device, we may ask you to complete a Security Challenge to ensure your identity.

We also check geographic indicators. If you’re trying to log in from a new location, we may ask additional questions.


Security you can check

Before entering your password or answering the Security Challenge, check your browser’s address bar. We’ve added an additional layer of security that shows if you are connected to a safe server. If your browser’s address bar is GREEN, your connection is safe. If it’s not GREEN, stop your log-in process and contact your local Mohave State Bank.

Have questions or need more help? Call or visit your local branch.